Get to know us
OPS Group pays special attention to training and ongoing training for employees of all levels, including management, as a personal example is always more effective. Attitude to new knowledge, professional development and service are a priority for the development of the entire team. This is noted by all our customers.

Employees of OPS Group are loyal and actively improve themselves, as they care about themselves as individuals. They receive not only material, but also moral encouragement from their professional and personal growth.

We always listen to our employees and encourage them to express their opinions honestly and transparently.

Positive morale of the team is created not only through thoughtful training, but also through motivational policies that drive the development of each member of the work team.
Diversity and inclusiveness
We build a staff-orientated environment for everyone to work effectively, with pleasure and understanding, no matter what position the person holds.
Inclusiveness and diversity means embracing differences, realising their value and leveraging the uniqueness of each. We need inclusiveness and diversity to achieve business goals and strive to be a model company in its industry. Diversity gives us access to the best talents, and inclusiveness allows them to open up fully. Our employees have the opportunity to realise their potential in an environment that is open to innovation and free communication.
How to join
OPS Group is a growing company and we are always ready to see new faces in our friendly team. We offer not only competitive conditions and opportunities for professional growth, but also the opportunity to become part of a diversified organisation that deals with complex but noble tasks on which the lives of people and the progressive development of society depend.
We invite a service and claims settlement specialist to join our team (in Estonian).
Work description

• Reception and registration of telephone calls on
insured events;
• Administration and monitoring of claims;
• Administration of the customer database;
• Communication and consulting of insured customers;
• Communication with foreign institutions and partners in the management of claims procedures.


• Average or good knowledge of the Estonian language;
• Good knowledge of English (Lithuanian and Russian are welcome);
• Good presentation of customer satisfaction and expectations;
• Computer literacy;
• Team player, as well as the ability to work independently;
• Openness to the diversity of cultures;
• Ability to prioritise and quickly complete multiple tasks, prompt response, communication skills, proactivity, hard-working nature, flexibility, positivism, empathy.

The company offers

• Good working conditions and all social guarantees;
• Opportunities for professional development and training.